Voice Process Agent Jobs in Pune – Full-Time Opportunities
Voice Process Agent Careers at Infosys in Pune
Looking for Voice Process Agent opportunities in Pune? This Full-Time position at Infosys in Hinjewadi offers a great career path for individuals with experience in customer support.
As a Voice Process Agent, you will utilize your customer support and communication skills to handle customer interactions within the BPO industry. Success in this role requires excellent call handling abilities and the ability to effectively resolve customer queries. Individuals seeking Voice Process Agent jobs in Pune for Graduates should apply!
Key Responsibilities for Voice Process Agent Roles
- Handle customer calls professionally and efficiently, providing exceptional customer service.
- Address customer queries, resolve concerns, and manage complaints with empathy and efficiency.
- Maintain accurate records of customer interactions and follow up as required.
- Provide customers with accurate and helpful information to resolve their issues effectively.
- Meet performance targets and collaborate with other departments to manage complex issues.
Required Skills and Qualifications
- Graduate degree or higher.
- 2-5 years of experience in Customer Support or as a TeleCaller.
- Excellent communication skills, both verbal and written.
- Ability to handle a high volume of calls and resolve issues efficiently.
- Familiarity with BPO processes is a plus.
- Strong problem-solving and customer service skills.
Benefits of Full-Time Voice Process Agent Jobs in Pune
This Full-Time Voice Process Agent position in Pune at Infosys offers a competitive salary and benefits package. Employees can expect a supportive work environment and opportunities for career growth within a leading technology company. This is not a remote or work from home position; it requires being on-site in Hinjewadi, Pune.
Salary and Shift Details
- Salary: ₹50,000 – ₹50,000 per month (commensurate with experience)
- Shift: Rotational Shift (5 days working)
- Location: Hinjewadi, Pune
How to Apply for Voice Process Agent Jobs
To apply for this Voice Process Agent position, please submit your resume and cover letter through the Infosys careers portal. Candidates with relevant experience and a strong desire to provide excellent customer service are encouraged to apply.
Don’t miss this opportunity to join a dynamic team at Infosys in Pune. Apply now for Voice Process Agent Jobs in Pune and take the next step in your career!
