Customer Support Executive – Pune, India

Customer Support Executive – KNP Career Solution

KNP Career Solution, a leading recruitment agency, is seeking two highly motivated Customer Support Executives to join our team in Pimpri Chinchwad, Pune. This is a full-time, day-shift position offering a competitive salary and the opportunity to grow within a dynamic company.

About the Role

As a Customer Support Executive, you will be the primary point of contact for our clients, providing exceptional customer service through non-voice/chat processes and domestic calls. Your responsibilities will include resolving customer queries, providing information, and ensuring a positive customer experience within the motor insurance industry. Excellent communication skills in Hindi and Marathi are essential.

Responsibilities

• Handle incoming customer inquiries via chat and phone calls.
• Resolve customer issues efficiently and effectively.
• Provide accurate and timely information to customers.
• Maintain accurate records of customer interactions.
• Contribute to a positive and productive team environment.

Qualifications

• 12th Pass or equivalent.
• 6 months to 6 years of experience in customer support or telecalling.
• Excellent communication skills in Hindi and Marathi (English proficiency is a plus).
• Proficiency in computer applications.
• Strong problem-solving and customer service skills.

Compensation and Benefits

• Salary: ₹15,000 – ₹25,000 per month (depending on experience and interview performance).
• 6-day work week, day shift.
• No application or joining fees.

To Apply

Interested candidates should contact the HR team at KNP Career Solution via the provided contact information for more details. Apply now to start your career in customer support!