Customer Care Representative Jobs in Pune – Full-Time
Customer Care Representative Jobs in Pune – Join the BPO Industry
Looking for Customer Care Representative opportunities in Pune? This Full-Time position at Elite Manpower And Training Academy Emta offers a fantastic opportunity to develop your customer service skills and grow your career in the thriving BPO sector.
As a Customer Care Representative, you will utilize skills such as Domestic Calling, International Calling, and Query Resolution to deliver exceptional service. This role is perfect for individuals looking to start or advance their career in Customer Support within the BPO industry.
Exciting Opportunity: Full-Time Customer Support Jobs in Pune
Elite Manpower And Training Academy Emta is seeking motivated individuals for the position of Customer Care Representative. If you’re a graduate looking for Full-Time employment in Pune, this is your chance! We offer comprehensive training and opportunities for career growth within a dynamic and supportive environment.
Responsibilities of a Customer Care Representative
- Manage incoming and outgoing calls professionally, ensuring excellent Customer Service.
- Address customer inquiries and resolve complaints using your Problem-Solving skills.
- Accurately log customer interactions and track necessary follow-ups.
- Provide timely and effective solutions to resolve customer issues and concerns.
- Collaborate with team members to escalate and resolve complex issues promptly.
- Meet key performance metrics related to call handling time and customer satisfaction, contributing to overall success.
Requirements for Customer Care Representative Jobs in Pune
- Minimum qualification: Graduate (or above).
- 0-1 years of experience in Customer Support or related field.
- Excellent communication skills, both verbal and written.
- Strong ability to understand and address customer needs.
- Proficiency in Query Resolution and Problem-Solving.
- Willingness to work a 6-day week with rotational shifts.
- Experience in Domestic Calling or International Calling is a plus.
Benefits of Working as a Customer Care Representative in Pune (Full-Time)
Elite Manpower And Training Academy Emta offers a competitive salary (₹25,000 – ₹35,000 per month) and benefits for Full-Time employees in Pune, including:
- Provident Fund (PF)
- A supportive and collaborative work environment.
- Opportunities for career advancement and career growth.
- Comprehensive training programs to enhance your skills in Customer Service and Client Communication.
How to Apply for Customer Care Representative Jobs
To apply for this Customer Care Representative position, please submit your resume and cover letter through the application portal. We look forward to hearing from you!
Are you ready to start your journey as a Customer Care Representative in Pune? Apply now and join the Elite Manpower And Training Academy Emta team!
