Voice Process Agent Jobs in Pune – Full-Time Opportunities
Voice Process Agent Jobs in BPO Sector in Pune
Looking for Voice Process Agent opportunities in Pune? This Full-Time position at Infosys in Hinjewadi offers a fantastic opportunity to grow your career in the BPO industry. We are seeking motivated individuals to join our team and provide exceptional customer support.
As a Voice Process Agent, you will utilize your Customer Support and TeleCaller skills to address customer queries and resolve issues. This role requires excellent Communication Skills and the ability to effectively manage Customer Service interactions within a Call Center environment. If you have experience with BPO operations and enjoy Problem-solving, we encourage you to apply for these IT Jobs!
Key Responsibilities for Voice Process Agent Roles
- Handle customer calls professionally and efficiently, ensuring a positive Client Interaction.
- Address customer Queries, resolve concerns, and manage complaints effectively.
- Maintain detailed records of customer interactions and provide timely follow-up.
- Provide customers with accurate and helpful information to resolve their Queries.
- Meet performance targets and collaborate with other departments to manage complex issues requiring Complaint Management.
Requirements for Voice Process Agent Positions in Pune
- Minimum qualification: Graduate degree.
- 2-5 years of experience in Customer Support or a related field.
- Excellent Communication Skills (verbal and written).
- Strong Problem-solving abilities.
- Ability to work in a Rotational Shift environment.
Benefits of Full-Time Voice Process Agent Jobs in Hinjewadi, Pune
This Full-Time Voice Process Agent position in Pune offers a competitive salary and benefits package. You’ll be part of a dynamic team at Infosys and have opportunities for career growth within the BPO sector. Located in Hinjewadi, Pune, this job provides a stable and rewarding work environment.
More About This Voice Process Agent Job
Eligibility Criteria for Voice Process Agent Jobs
The candidate should be a Graduate and above with 2-5 years of experience.
Expected Salary for Voice Process Agent Roles
You can expect a salary of ₹50000 – ₹50000 per month, depending on the interview performance.
Working Days for Voice Process Agent Positions
This Voice Process Agent job involves 5 working days with a Rotational Shift.
Are There Any Charges Applicable?
No, there are no fees applicable for applying or joining Infosys.
Is This a Work From Home Job?
No, this is not a Work from Home job.
Openings for Voice Process Agent Roles
There are immediate openings for 50 Voice Process Agent positions at Infosys.
Who Can Apply?
Both Male and Female candidates can apply.
Timings for Voice Process Agent Jobs
The job has a Rotational Shift schedule.
How to Apply for Voice Process Agent Roles at Infosys in Pune
To apply for this Voice Process Agent position in Pune, please submit your resume and cover letter through the Infosys careers portal or contact HR for further details. Don’t miss out on this opportunity to advance your career with a leading BPO company!
Apply today for Voice Process Agent opportunities in Pune and join the Infosys team! We are seeking talented individuals to fill these Full-Time positions and contribute to our continued success.
